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Frequently-Asked Questions
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What is ShotLab?ShotLab is a cutting-edge simulation facility offering golf and shooting simulators for entertainment, training, and skill improvement. Our simulators provide realistic experiences in a safe and fun environment. Come on down and try one out one of our simulators. Bring your friends and family too! All are welcome.
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Where is ShotLab located?478 S. Frontage Rd, Suite 102, Springville, UT 84663. We're conveniently located off the 400S I-15 exit, right across the street from the Cracker Barrel restaurant.
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How many people can a simulator accommodate?Each of our simulators can accommodate 6-8 people. The hourly fee is for the simulator rental, so you can bring as many people as you’d like for one flat rate.
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What are your hours of operation?New Guests: We operate by appointment or reservation only to ensure the best experience for our guests. We are typically available most days of the week, with the exception of Sundays. Returning Guests: Facility is open 24/7.
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Do I need to make a reservation, or can I walk in?Reservations are typically required, but if our "Open" sign is on, you're welcome to drop in and see if a simulator is available!
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Is ShotLab suitable for kids and families?Absolutely! ShotLab is family-friendly and offers activities that can be enjoyed by kids of all ages. Firearm Simulator: Kids must be old enough to safely handle and shoot the firearm. Trackman Golf Simulator: Kids just need to be able to swing a club or putt. Children must be closely supervised to ensure their safety, and safe handling of the equipment.
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How many people can use the simulators simultaneously?Firearm Simulator: Up to four players or more can shoot simultaneously. Trackman Golf Simulator: One person hits at a time, but multiplayer modes allow several players to take turns.
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How many people can I bring for a party or event?Our facility accommodates up to 30 people for private events. If you'd like to visit before booking, please contact us.
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What amenities do you offer?Our facility features a restroom, a drinking fountain, couches, and seating areas throughout. Additionally, for parties and events, we offer freshly popped popcorn.
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Can I book ShotLab for private events or parties?Yes! ShotLab is perfect for team-building events, birthdays, bachelor/bachelorette parties, family gatherings, and corporate outings. Contact us or check our pricing chart for details.
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Do you provide food or drinks during events?Yes! We provide freshly popped popcorn for events. You're welcome to bring in your own food and drinks as well, but please note that alcohol is not permitted.
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Is your hourly rate per person or, for the full simulator rental?The hourly rate covers the simulator rental, accommodating 6-8 people for no additional charge.
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How much does it cost to use the simulators?We have a variety of options for using our simulators, including memberships, punch passes, and hourly rentals. Please see our pricing chart for details.
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Do you sell gift cards?Yes! We offer gift cards as simulator rental punch passes, perfect for family and friends. Contact us or purchase HERE.
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What are the benefits of a ShotLab membership?See HERE for specifics about our ShotLab memberships.
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How many people can use the simulator?Each simulator can accommodate 6-8 people.
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What types of shooting scenarios do you offer?Our simulators offer target practice, competitive shooting games, hunting simulations, and realistic skill-building concealed carry scenarios.
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Is the firearm simulator safe?Absolutely. Our simulators use realistic but non-functioning firearms, ensuring safety for all ages.
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Can I bring my own firearm for use in the simulator?Generally, no. If you’re interested, speak with a ShotLab representative for options.
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Is training or coaching available?Yes, we provide a basic orientation covering firearm handling and sight usage.
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Do the firearms have recoil?No, our simulator firearms do not have recoil. They are designed to provide a safe and realistic shooting experience without the physical kickback of a real firearm. This makes them suitable for users of all skill levels and ages. Options for recoil typically involve the use of CO2 or Green Gas, but we've found these systems often lead to inconsistent performance, frequent refills, and subpar experiences for our customers. While our firearms do not have recoil, many of the skills typically associated with using recoil guns—such as sight alignment and target acquisition—can still be effectively practiced. Our dynamic simulator challenges you to aim and shoot quickly at various areas of the screen, providing an engaging and realistic training experience.
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What golf simulator do you offer?We offer the newest product from Trackman, the Trackman IO system. The IO stands for “Indoor Optimized” meaning it’s Trackman’s “purpose-built product for the indoor game”. This results in a better playing experience, with amazing new features not available on most other simulators. As far as we are aware, we are the only facility offering this system in the area.
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What courses are available on the golf simulator?Our simulators feature a selection of world-renowned golf courses, including Pebble Beach. As well as practice ranges and mini-games. New courses are added on a regular basis.
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Do I need to bring my own golf clubs?You are welcome to bring your own clubs, and many customers do, but we also provide a variety of golf clubs for use during your session.
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Can I track my golf performance?Yes, our simulator provides detailed metrics, including swing speed, ball trajectory, and distance, to help you refine your game. This is all tracked automatically through the Trackman app.
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Is there a cancellation policy for reservations?Yes, for new customers, we request that cancellations be made at least two hours in advance. For returning customers and members who reserve a simulator using our scheduling system directly, you may cancel a reservation at any time without penalty.
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What is your Hassle-Free Money-Back Guarantee?Read all about our guarantee HERE.
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What is the minimum age for participants?There is no strict age limit; however, some activities may have recommended age requirements for optimal enjoyment.
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